Most of our products we offer carry a 30 day conditional money-back guarantee unless otherwise specified. If you are not satisfied with any products purchased from this website, you may return it at your expense within 30 days of the purchase date by the conditions stated below. Inventory clearance or close out items do NOT have a money back guarantee, all sales are final on these items.
Product Return Policy Information
PRODUCTS THAT ARE OPENED ARE NON-RETURNABLE AND NON-REFUNDABLE, NO EXCEPTIONS. We do accept Returns for unopened Products, which are subject to a minimum 10% restocking fee. Please be advised you are welcome to buy as many products as you wish but understand we will ONLY REFUND unopened products. We do not accept returns and/or exchanges based on the smell and/or tastes of products. This should not be a deciding factor when consuming health supplements. If you cannot get yourself to take a product you have already opened and used, please find someone who can benefit from it and pass the product(s) along to them. We do not accept returns and/or exchanges if you experience an allergic reaction with products we sell on our web site. Most of our product pages list each ingredient along with the amounts contained in each dosage. It is your responsibility to printout the product specifications so that you may present them to your medical doctor for advice, warnings, guidance and dosage amounts dependent on your individual needs. We do not employ anyone on staff qualified to give out medical advice and therefore are not responsible for unexpected reactions brought upon the consumption of any and all products we sell. We do not match any company’s guarantees and/or warranties that they advertise on Television, Radio, Magazines, Newspapers, Mailings, etc. Our return policy overrides any and all policies set forth by other companies even if they are the manufacturer and/or supplier of the products(s). Returns that do not include the RMA number or are received at the improper address will be returned to the sender at the senders expense.
Although there is free shipping on some orders, the actual shipping charges which have incurred will be deducted from the original purchase before refunds/credits issued. Shipping charges are NOT refundable! All returns will be assessed a service and handling return fee of $10.00 per credit issued. Orders which are refused at delivery will be assessed all of the applicable fees listed above - including the return fee, our incurred shipping fees and a 10% restocking fee. Credits are not issued until the product is received back into our shipping facility. The terms of this guarantee are subject to change with or without notice.
Order Cancellation Policy:
All orders are automatically uploaded to our secure merchant processor which incurs fees. If you cancel your order BEFORE it has been shipped, you will be assessed a 10% cancellation fee before credit is issued. If you cancel your order AFTER it has been shipped, the Product Return Policy Information listed at the top of the page must be followed. Orders which are refused at delivery will be assessed all of the applicable fees listed above - including the return fee, our incurred shipping fees and a 15% restocking fee.
Cancellation for Auto-Ship Orders
The customer is responsible for canceling their Auto-Ship subscription. Orders that are shipped prior to the customer notifying us are subject to the Order Cancellation Policy previously mentioned.
If You Want to Replace Unopened Bottles with a Different Brand
If you ordered one brand and would like to replace it with another brand, then return the unopened bottles to us. We will determine the price difference between the 2 brands and add our shipping and handling fee. This dollar amount will be charged to your credit card.
Fraudulent Charges - Stolen Credit Card Purchases
We log IP strings on all orders - any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through your local jurisdiction for prosecution to the fullest extent of the law.
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